| Shipping
& Delivery |
 Orders
include the cost of shipping and delivery for Standard
Motor Freight.
Delivery
| Approx.
3-4 weeks
|
The
average lead time is 3-4 weeks from time of order to delivery.
This can vary and, under certain circumstances, lead times can
shorten or lengthen.
Please confirm with a BetterGazebo
Customer Service Rep. if you need a more accurate shipping
time 1-800-987-4337.
|
Shipments
will be delivered to or as close to the Purchasers property
line and or Driveway provided the location is deemed
assessable by the delivering carrier. It is the Purchasers
responsibility to inform BetterGazebos at time of purchase of
any unusual or difficult location or delivery issues, so
necessary arrangements may be made with the delivering
carrier, where possible. Purchasers may incur additional
shipping costs depending on the Purchasers specific situation.
The delivering freight carrier is not obligated to assist the
Purchaser with unloading of freight.
Purchaser will be expected to cut metal strapping securing
product to the pallet and therefore will require the use of
wire cutters.
It is strongly recommended that the Purchaser have at least 2
assistants to help offload freight from truck.
Purchasers should be aware that although total freight could
be over 2000 lbs, units will be offloaded one piece at a time,
with individual pieces and components ranging between 1-
100lbs that should be manageable in most situations.
Purchaser will be given a reasonable time frame to unload
freight from the delivering freight carrier vehicle ranging
between 15-30 minutes.
BetterGazebos strongly recommends that Purchasers contact our
Delivering Carriers local terminal to make delivery
appointment after BetterGazebos informs Purchaser that freight
has been shipped from our premises. BetterGazebos will provide
the Purchaser with both tracking and contact numbers for your
convenience.
Purchaser must inspect freight prior to unloading and document
any damage on the Shipping Document “BILL OF LADING”
provided by the delivering carrier. Failure to document any
such damage may result in delays in resolving any possible
freight damage claims.
|
